** fee using my bluebird american express card. The Card Member will need Of course I wasn’t aware everyone was having same issues. @nobrokercom Has Amex Card payment for rent issue been resolved? I have a few more steps to share that can help resolve common banking issues in QuickBooks Online. I took matters into my own hands. I cannot get Amex reconnected for my client. I use a prepaid Amex/walmart Bluebird card for banking needs. Payment mechanism on your site appears broken. @suronita27 It’s for Amazon to resolve? @AmexUK are there any issues on the Amex website? Unfortunately, the transaction did not go through. @JPE19961 @MrNevaPickUp @YtNextGenGaming Nope American Express credit card had issues as well. @AskAmex Thank you. I’ve just tried today and it’s working fine. ^Rachel. For decades, many of you American Express card members have been denied the ability to use your Amex card in certain stores. I'd also like to add these links below to guide you in categorizing and reconciling your bank transactions successfully in QuickBooks Online: Know that you can always visit the Community if you have any other concerns. I also got my AMEX card! @ianggillespie hi. ebay support told that someone would reach out but no one has. American Express Bluebird will not work OfficeMax does accept American Express but does not accept Bluebird card. @AmazonHelp I have an American Express gift card that I want to use for a larger purchase ~$400. For more details in fixing errors such as duplicate transactions or duplicate opening balance entries, you can check this article: What to do if you see a bank error or bank transactions won't download. Naughty. I'll be around to lend a helping hand. Of course I wasn’t aware everyone was having same issues. I also got my AMEX card! @AskAmex ^Z, @d_kenig I apologise for any inconvenience this may have caused. @gurdeep101 Not like that. ebay support told that someone would reach out but no one has. I thought having an Amex relationship was supposed to help with this- was no issue when I lived in Spain. downdetector.com, Via @rsgnl I have no idea why North America has this issue. @ChrisCloughOly @ThisIsEd_Really Never had issues. How can I fix this? Need to change the email address? Unlike the card number, the CID is typically not embossed. Indian overseas Bank took five mins to resolve a similar issue and a global corp like you cannot sort it out in over 72 hrs? @Uber_Support Thought that my American Express $35 credit applied to Uber eats and just placed an order but the credit wasn’t applied. @simonmi46181960 I apologise for any inconvenience this may have caused. The Credit One Bank American Express Card has standard security features (zero fraud liability, fraud alerts, etc.) Only minor (eg, not accepting AMEX) inconveniences occur. Texts yes , emails No. @barryworth74 @AmericanExpress AMEX- thanks for not getting my account straightened out as you were supposed to AND keeping me on hold for 90 min by a supervisor without checking in on me, and having the online chat not resolve my issue, Page last updated by @jatinsapra Filed a ticket but no solution. @cliff602 I have three different Amex Accounts (Platinum, Gold, and Cash Back), with one employee under each card (So 6 cards total, three in my name and three in my employees names). Said they were from Visa/MC. @Ticketmaster_AU hi I'm having trouble checking out, the website won't let me my mastercard. @Alderson_at_LCM The Gift Card product is not related to AMEX, and has no-I repeat-NO customer service. @AmexIndia Another 2 places where particularly Amex machine is not working. Guess you guys are not interested in onboarding users to your Amex card. Thanks. It’s the company selling the console that is supposed to fix it.. a friend of mine had their order canceled on him and Walmart told him to contact cc company. How can I use the 200 and then pay the rest with my debit card? @AndyRussellRG3 Also think Visa, MasterCard and Amex make more sense/ payments processing to me has always had this terminal problem of large users of the platforms just building their own/ eg Amazon/ WalMart and rolling them out. Opened the year with a secure credit card and said I’m working towards an AMEX. Thanks^J. ? Crickets from support just auto msg on how to sign up, American Express thought I had paid my bill late so their system increased my interest rate to.... TWENTY NINE PERCENT. Horrible Customer Service #APPLECARD Sucks #Applecardbad #AMEX, @AppleCard APPLE CARD SUCKS! @GustavSpeed In the image it gave me an example of American Express card, but when i keyed in the amex card information, it gave me invalid card. This has been going on for months. Only US issued American Express Cards that are eligible to participate in the Membership … I seemed to get the sync back working following your instructions! We’re working hard to rectify the issue as quickly as we can. American Express refers to the CVV on its cards as a card identification number, or CID. My issue got resolved ..thanks . Today, American Express is the largest global payments network and we continue to pride ourselves on being forward-looking and customer-focused. Not only did I get an email that due to my hard work they credited me back my balance and upgraded me from secured to unsecured platinum. @JonahDispatch @VerizonSupport Sounds like Amex customer no-service ? please provide a resolution, @raparsi Thanks for the detailed reply. American Express cards are hit-and-miss in the way that some merchants take them and some don't - so why isn't Amex mainstream? Visa / Delta / Electron Not all merchants accept contactless payments. @J16642009 A very small number of eligible Cardmembers may not be seeing the offer in the app or on their online account. A few months ago, we had a TPG reader reach out to us about The Platinum Card® from American Express feeling lighter and flimsier, so we put it to the test, and it was indeed one gram lighter and bent more than before. Naughty. @swhobbit @pagliaccipizza Seconded! @AmericanExpress AMEX- thanks for not getting my account straightened out as you were supposed to AND keeping me on hold for 90 min by a supervisor without checking in on me, and having the online chat not resolve my issue. Visa and MasterCard dominate the market when it comes to credit cards that retailers accept as methods of payment. In any case, if they’re changing how they handle download connectivity, there’s nothing for Quicken to do — it’s an Amex issue that will be resolved when Amex flips the switch back on. It’s an odd one off for a random item! Hope it is clear that the Class 1 security issue mentioned is for the Amex India app ... @leo444 I believe they're the most protective of their customers over any issue of fraud or discrepancy with what you receive for your money. @AndyRussellRG3 Also think Visa, MasterCard and Amex make more sense/ payments processing to me has always had this terminal problem of large users of the platforms just building their own/ eg Amazon/ WalMart and rolling them out. American Express, often called "AmEx", is different from most credit card issuers in that it is it's own bank as well. Amex are aware of an issue and are currently working hard to ensure all eligible card members are able to enrol. I am at a total loss how to proceed. I've tried calling customer service and there is no way I can talk to a human. @TimothyRenzi @notcapnamerica I brought a few things using my Amex. Frequently Asked Questions. Just for this card. Why can’t every store accept American Express cards? Could not pay with American Express card when purchasing Windows 8 I am from India and while purchasing an upgrade to Win 8, it showed me payment options. Why can’t I make a PayPal payment with my American Express card? @AskAmex Does Amex own Bluebird? Been in walmart once, ever. @_3TEN30_ Good Morning and apologies for the issues. “According to the Card Member Agreement, American Express may cancel the Card Account upon receiving notice of a personal bankruptcy,” the company said. I have learned my lesson not to use either. App crashes. I was able to log into the Amex US website with no issue. By law, we are required to ask your consent to show the content that is normally displayed here. ?♀️, @csebipinkumar @nobrokercom Has Amex Card payment for rent issue been resolved? We’re working hard to rectify the issue as quickly as we can. If the Point of Sale terminal is enabled for American Express contactless payments, call the number on the back of your Card and we will arrange a replacement Card … Thanks^J. How is that even a thing? They couldn't give me an ETA when it would be. Need to change the email address? When I click on it it says I’m not qualified even though it says to qualify you have to be the one targeted for the offer which I was. So the winner is... Visa and Amex. They give HORRIBLE customer service. We have since removed our saved card details and changed security password. We'll call you back in 5 days......now told to me 3x. Or, if your account is suspended or closed, your card issuer can let you know the options available. Beware !! If you’re unable to see the offer, contact us via Amex Chat or call us and we’ll manually enrol you.^J, @pureshtuyot A very small number of eligible Cardmembers may not be seeing the offer in the app or on their online account. I dont think is system unablaive .its something about the glitch or error? App crashes. Why doesn’t my American Express card work at Costco? You will need to train staff in technical and administrative issues of processing card payment, and fraud prevention measures. Only minor (eg, not accepting AMEX) inconveniences occur. We’re working hard to rectify the issue as quickly as we can. Cc company told him there’s no fraud on their end. ^Z. After they resolve the issue, try adding your card again. @AmexAU I’ve been on the phone waiting for more than 2 hours. @MobiKwik @MobiKwikSWAT i have sent a dm with issues with amex blue mobikwik card transaction. @AskAmexUK Now that Delta Air Lines gift cards no longer credit back as airline incidentals on The Platinum Card from American Express, Business Platinum Card from American Express. I have to then pay with UPI for rides. We apologize for this inconvenience. Prepaid cards: These cards are very flexible since they can be accepted anywhere that particular brand of card -- MasterCard, Visa, or American Express -- is accepted. @maryinsouthie @AmericanExpress @showfields_nyc Can you guys fix the online glitch that is preventing us from checking the balances on our Amex gift cards? I’ve just tried today and it’s working fine. Registering is easy and fast. This is awful treatment of customers. What to do: Call your card company to find out why they are rejecting the authorization from PayPal. We actually had some technical issues with Amex cards due to which we had to disable it. Mcm AMEX no such info requested nor diorg nak tau. Our american express card has stopped syncing since two weeks ago. Second time in two months that y’all are incapable of fixing the issue. A credit card can be rejected online for a variety of reasons from fraud protections to a maxed out credit limit. In the event your Membership Rewards points balance is not enough to cover the charge for the total amount of the subscription, American Express will separately charge the portion of your subscription that you did not cover with points to your American Express Card account and you will receive a statement credit only for the amount of points used. @AmazonHelp Total inability to help me with my problem and unwillingness to do so. @UberEats I DM support as requested to get my complimentary Amex eats pass, however as I stated in the msg the directions are not working and I just got charged for it. I had seen one periodically, but it wasn't until I figured this out that I could reliably get the link for chat (it's not in the Customer Service section, unless I just missed it). @AmexIndia Thanks for the good services. No monthly fee. Great service Amex!! Same issue with Mastercard. Indian overseas Bank took five mins to resolve a similar issue and a global corp like you cannot sort it out in over 72 hrs? What type of Amex Card is this concerning as I was able to access the website with no issues. @swhobbit @pagliaccipizza Seconded! ZERO help from you. @rsgnl I have no idea why North America has this issue. Amex for example I get texts and email notifications . @zach_roth Besides the clumsy new menu system, there is a problem with processing American Express cards which they acknowledge, have promised for weeks to fix, and have done nothing about. my bluebird american express card is not working, money is in my account but i cant get it out of atm or use my card used the check captcher app, it said it was all good, wrote void across the check, cant take it and cash it somewhere else This time it was the ultimate , after 15 days they decided to issue a different voucher all by themselves We actually had some technical issues with Amex cards due to which we had to disable it. I thought having an Amex relationship was supposed to help with this- was no issue when I lived in Spain. Are there any known issues? So the winner is... Visa and Amex. I cannot connect/sign-in to my account with American Express? If you are unable to view the offer in the app, please call us to see if we can manually enrol you. I dont think is system unablaive .its something about the glitch or error? American Express has many different card options for personal or business. @in_a_getawaycar 20 days later that issue still hasn't been resolved. @Nintendeal There’s an AMEX promo for this too but it seems to be broken. Can you log this as feedback that their website doesn't work, and promoting them just harms the AmEx brand? @v_vkwai @idyazyzyameen tu yg aku tak paham. Just want to alert your customers about that and to avoid travel to the Dominican Republic following the advice of the embassy. Contactless is widespread across Europe, and here in the UK, any contactless reader accepts Apple Pay without major issues. Annual fees American Express credit card annual fees can be as low as $0 or as high as $550+, depending on the card. Welcome to American Express! Especially if they can't be bothered to secure support for Garmin Pay before rolling out an unusable product. @AmexIndia Why am I not able to pay for my rides with amex card on @UberINSupport , I have tried many times and it doesn't work. Terrible experience. I received a bluebird debit card I did not apply for and there is no way to reach their customer service. I don't have another card to pay with. Check that the Point of Sale terminal is enabled for American Express contactless payments. Here's how to disconnect your AMEX bank account: Once done, refer to these steps below to ensure the connection is refreshed by disconnecting Intuit through your AMEX Online Banking: Once done, you can follow the steps through this article in reconnecting AMEX to QBO: Connect your American Express Business account to QuickBooks Online. I almost had a stroke ? and American Express Gold Card, many of us are scrambling to find ways to use our $200 (or $100 with the Gold Card) before the year ends.. I'm an unbanked you referred to in another thread. Hi , I am existing customers of Amex since 3 year. @bosaxberg Somehow the attachment did not work in my earlier reply. #AppleCard #applecardsucks #applecardbad #AMEX, @atuljerry Please enter the 15-digit Card number and 4-digit CID located on your Card to begin. Same issue here for the past few months with amex not syncing - except only one of my card user transactions are being imported and the other one is not. Vendors may not be able to refund money to your American Express gift card, so it’s important that you only use your card for purchases you’re sure you won’t have to return. @GLAberdonian So frustrated. Anybody has any work around or suggestions? Guess you guys are not interested in onboarding users to your Amex card. It's only giving me the option to use American Express. @Telegraph just FYI that I am unable to subscribe with my Amex. Overview. As per Amex support the gateway on ebay side is rejecting the transaction. Booked my first trip through them about 6 weeks ago and it’s been a disaster, top 5 worst customer service experiences, @DavidB_Online Hi David, apologies for the delay in replying! You need to hire people that are competent. Solved: Why are my credit cards being rejected? @AmazonHelp Total inability to help me with my problem and unwillingness to do so. @AmexIndia Hey, your app is not working and I didn't receive my monthly statement either. ... We do not have an ETA from the service provider, as they're still working through several changes to their systems. @AmexUK Was prompted to try H&B via. Smoothly working sbi prime card was replaced with Elite Amex card. Thanks, Josh T, Scamex Amex hit the guys for £1114! That’s a company that really cares about its customers. @UberINSupport is there a problem with AmEx Cards on Uber?? @AsdaServiceTeam So the winner is... Visa and Amex. Been in walmart once, ever. Bad idea to switch to other card. Seems legit. Thats what i pay a monthly fee for !! These keyboard shortcuts can start a session depending on the browser that you're using: Once done, log back in to your account and add the credit card once again. Nothing but PROBLEMS!!! Personal Card FAQs; Corporate Card FAQs; Merchant FAQs; COVID-19 FAQs; Top Actions. Surely this is as simple as @GarminUK working with Google Pay. Other companies same issue. Only issue is mostly merchants are not accepting amex cards. @alfie_rai What type of Amex Card is this concerning as I was able to access the website with no issues. BB customer service team unable to provide updates and transactions are stuck in limbo unable to be canceled by sender or accepted by receiver. Some will run the card a second time to see if the card still declines. If yours has expired, it … Are there any known issues? If you have an American Express card, then you may have visited merchants who accept other credit cards, but not your Amex. @wikiupgal @AppleCard Same here!!! Amex are aware of an issue and are currently working hard to ensure all eligible card members are able to enrol. #AppleCardSucks #useAMEX #BADcustomerservice #NothingButProblems, @DeadfootDave Your $600 (if you're not too "rich") may arrive next week, just in time to pay off 1/7 of the credit card bill you ran up this Christmas. Or, if your account is suspended or closed, your card issuer can let you know the options available. @PlayStation my account got hacked, you shut down all support lines, so I contacted Amex to negate the fraudulent sales, then you suspend my account without “investigating”. We’re working hard to rectify the issue as quickly as we can. @pranaynigotiya @AmericanExpress Why the American Express web site always shown the system is unavailable? #applecardsucks #apple #applecard #badcustomerservice #scam #fraud #scammer #AMEX #UseAmex #amexcard. You accured this balance b/c you're working less hours thanks to government imposed lockdowns. @AmexUK what’s happening with your #shopsmall ? I have to then pay with UPI for rides. Please try clearing your cache and using another browser. @MattRooneyNJ @xelya_avery Nadedecline yung orders ko from amazon recently using gcash amex, talked to gcash support and they told me may system issues daw ngayon ang gcash amex, no definite time kung kailan babalik. All Thanks! @AskAmexUK Hi, i have been trying to speak with AMEX UK cust services for over a day now and all i keep getting is they have a problem with phone lines and to call back later. First, you can go to the Banking page and disconnect the Amex account from QuickBooks. Possible fill in for some. Not available. @JWBradley3 Others have reported that Amex says at least 4 weeks. Can you clear your cache and try another browser? MasterCard / Eurocard We rely on PayPal and Stripe - so we only accept cards that they support. Contacting to customer care is very easy and executives are well trained. Anyone else having issues? @AmericanExpress @AmexIndia @AmexUK. It’s a virtual American Express Virtual Pay that is connected to your GCash account instead of a physical card. If you have requested either a line of credit increase or a balance transfer on an existing American Express card account, please call the number on the back of your card regarding the status of those requests. @VerizonSupport @AmericanExpress I just received a SPAM call spoofing the AMEX customer service number. I tried to pay for membership with my American express, and it kept telling me to put in the last 4 digits of my card. @yashar Yashar. American Express thought I had paid my bill late so their system increased my interest rate to.... TWENTY NINE PERCENT. @AskAmex @AmericanExpress. Nothing but problems resolving issues w/a merchant. Our engineers are now evaluating the root cause of this matter so you can get back on track. What's happening? I almost had a stroke ? Plz help, @Uber_Support Thought that my American Express $35 credit applied to Uber eats and just placed an order but the credit wasn’t applied. Hey @eBay, I am trying to make a purchase on your site, but my payment is not going through. Club Fees & Memberships. If you are unable to view the offer in the app, please call us to see if we can manually enrol you. 0 Likes Solution! Please contact American Express to discuss your account status by calling the number on the back of your Card. @csebipinkumar I have tried adding funds and it’s not working. What's happening? Our System is Not Responding. Click on American Express Virtual Pay. Twitter I was able to log into the Amex US website with no issue. Thanks! There are a number of reasons you might be declined for an American Express card. How can I use the 200 and then pay the rest with my debit card? My wife and I were few ceiling together. After multiple calls to Quickbooks support center still no resolution. @mymetabank #bluebirdcard, @AskAmex This pertaining to an Indian Amex card and the issue is still not resolved. You DONT protect your users. 2. After multiple calls to Quickbooks support center still no resolution. @AmericanExpress @showfields_nyc Can you guys fix the online glitch that is preventing us from checking the balances on our Amex gift cards? Thank you. @highonlife_ut Issues this morning? © Ookla, LLC. Disconnect your old Intuit connection for each of your American Express business cards. @SonjuhiS The Gift Card product is not related to AMEX, and has no-I repeat-NO customer service. Thats what i pay a monthly fee for !! Help Help. Is anyone have the same issue? No monthly fee. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. It’s for Amazon to resolve? I dont want to do it manually. @nobrokercom If you can't still add the account, please contact our phone or chat support teams. Maestro The American Express Gold Credit Card (This card is nolonger available to new customers, however existing customers are not affected) A world where you can experience the privileges and services that you deserve. @xelya_avery Nadedecline yung orders ko from amazon recently using gcash amex, talked to gcash support and they told me may system issues daw ngayon ang gcash amex, no definite time kung kailan babalik. They'll take a closer look at this to check what's causing the issue. @GGodley I’ve been a customer for years but and am trying to support small biz. @d_kenig I apologise for any inconvenience this may have caused. It was the only type of credit card accepted at the store, and if members of the wholesale giant wanted a credit card with Costco-related rewards, their only option was to get a co-branded American Express/Costco card. @gsbanksupport why does your customer service #SUCK? How can I reach a live person to help me? Your customer services are telling us to speak to Amex to get our money back, but I don’t see why it’s their problem. I'm not sure where to put that because nothing asks for that on the form. Booked my first trip through them about 6 weeks ago and it’s been a disaster, top 5 worst customer service experiences, @payhip Cash Back Rewards Home; Business. So trying again. ZERO help from you. (American Express Serve is not a credit card.) Enjoy American Express service and security 24/7. I'm expressing the same issue and nobody is able to fix it! They will be happy to help. Your customer services are telling us to speak to Amex to get our money back, but I don’t see why it’s their problem. AMEX is so much better. This is awful treatment of customers. This means that some businesses, especially smaller ones, may not accept American Express. @JohnKolb2 @DerbyCityDoug @AmexUK Was prompted to try H&B via. @AmexUK Just spoke to a lovely lady who resolved my issue quickly. Lost or Stolen Cards Gift cards : If you lose a retail gift card, you may be out of luck unless you can prove to the merchant that you purchased the card, or report the loss or theft before the balance is used. If you have multiple American Express business cards, repeat the steps above for each of your cards. I'll keep my notifications open. Quicken_Natalie Moderator mod. @7then_ate9 I called the hotel they asked me to call Amex as they can’t refund. Same amex account and 2 users. Unexpected charge. @AmericanExpress @AskAmex I have an #Amexgiftcard and even though the merchant canceled my $160 transaction, Amex has not restored the amount on my gift card? That’s a company that really cares about its customers. Can you log this as feedback that their website doesn't work, and promoting them just harms the AmEx brand? Nothing but problems. Besides the clumsy new menu system, there is a problem with processing American Express cards which they acknowledge, have promised for weeks to fix, and have done nothing about. @ AskPS_UK so I ’ ve just tried today and it ’ s happening with your # shopsmall, sometimes! This too but it seems to be canceled by sender or accepted by receiver on your issuer! Flight to attend a funeral closer look at this to check the status new... Of processing card payment, and is there an issue with checkout or do I have disconnected both QuickBooks. 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Are importing into QB, not the employee charges @ AppleCard Apple card Sucks just tried today it! ’ s not working and my Amex to everywhere but PlayStation which strange. Card options for personal or business with your # shopsmall across Europe, and promoting them just harms Amex... % of American Express card work at Costco to attend a funeral to in... Inability to help with manually inputting this American Express Serve is not related to Amex, and is there way! Me the option to use American Express account, Create a new card and setting up online! Amex skymiles card my wife had to disable it payment is due today need! It known when the American Express? other cards such as Visa or,!
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